Angelo Fanaras, CIO/VP of Information Systems
Public Service Credit Union
One contact point provides streamlined, timesaving handling of equipment maintenance requests and management of vendor service performance.
One agreement instead of multiple service contracts provides hard-dollar savings on maintenance costs and reduces the administrative burden for soft-dollar savings.
Vendor choice is yours. You can keep your current vendors or choose to use other vetted high-quality vendors.
In most cases, the level of service provided by your vendors remains the same. In many cases, we have seen an improvement in service levels.
There is typically no agreement between you and the vendors servicing your equipment. You have a multivendor agreement with us, and we work with vendors on an as-needed basis.