Our Communications team is proud to support the Division by providing timely, relevant and convenient marketing and communication resources as well as various training programs and opportunities for our underwriters and their brokers. 

As we wrap up 2023, our team is taking the time to reflect on not only all the great we've accomplished this year, but also all we've achieved since our beginnings in 2008. From the start, we've prioritized being service-oriented. We strive to provide the best assistance possible to our brokers and insureds. 

Building a strong and reliable reputation customers can trust is crucial for businesses to survive in today’s competitive marketplace. It is especially important to us that we have a trusting relationship with the businesses and brokers we work with every day. As one of the few carriers serving the environmental industry with such longevity, we recognize the need for effective management of pollution risks that can impact the success of your clients. We created a video as an easily accessible resource to showcase the tools and added services that we value as a carrier that goes above and beyond. In addition to our premier environmental insurance coverage, our steadfast commitment to customer service is what truly distinguishes us. The following video perfectly demonstrates what makes our team so great.

Services Video

We believe our brokers’ satisfaction is what drives us to provide the best products and dedicated service. We prioritize ensuring access to our information and resources is as simple as possible. Not only do we share our offerings on a corporate level, but on an individual basis as well. Below are examples of our corporate and individual posts shared to LinkedIn.

Other Anniversary Resources

Giving one last nod to our anniversary before year’s end, I wanted to highlight some other great resources that showcase our commitment to providing best-in-class insurance solutions to a wide range of commercial customers. We are beyond grateful for the loyal and trusted collaborations we have built with you, our brokers and agents. 

We have a long-standing commitment to providing the support and service you deserve, and it’s our priority to offer expert guidance, helpful marketing resources and training opportunities to assist you in best serving your clients. We believe that the last 15 years are proof of that and are so proud to look back on all that we’ve accomplished. Thank you for your loyalty and trust since the beginning, and here’s to many successes for us all in the future!

Kelsey A. Hill is a divisional assistant vice president of communications within Great American’s Environmental Division. In her current role, Kelsey is responsible for all communication strategies of the Division ensuring that its unique culture and distinctive brand are demonstrated consistently, both internally and externally. With her team, she develops marketing initiatives to support various business development strategies including new product development and broker relationship management. Kelsey’s experience managing executive strategy communications and expertise in quarterly financial earnings, business growth initiatives, acquisitions, crisis management, technology enhancements, and regulatory changes allow her to bring a unique set of skills to the Environmental Division. She is based out of the Cincinnati, OH headquarters. 

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